Saturday, February 11, 2006

Word of Mouth: Free service gives you the phone numbers
Saving money is easiest without personal sacrifice. Here's a simple way to save a buck that doesn't involve carpooling or turning down the thermostat.

John Ewoldt, Star Tribune says:
Saving money is easiest without personal sacrifice. Here's a simple way to save a buck that doesn't involve carpooling or turning down the thermostat.

A new service by Jingle Networks Inc. called 1-800-FREE-411 (1-800-373-3411) eliminates the $1 to $1.50 fee for each call to directory assistance. It's a flashback to when directory assistance was free. It can be used from any phone, including cellular ones. If you're one of those spendthrifts who's contributing to the 6 billion 411 calls made nationwide each year, you can save a few dollars each month by calling the toll-free number.

In a quick test, the drawbacks were few. Occasionally, we had to listen to a 10-second commercial. Some numbers given were incorrect, but Qwest's and AT&T's systems make mistakes too. On one occasion all circuits were busy, and we had to try back later.

Sometimes customers are even automatically connected, but that was rare on recent calls, due to heavy call volume. Getting through to the automated attendant was no problem. Sometimes we talked to a live person. Each gave the number twice for verification.

Seem too good to be true? Maybe, so use it while you can.

John Ewoldt • 612-673-7633 Ewoldt's articles are online at www.startribune.com/dollars.